In the following case study released February 23, 2013, distributed denial of service protection services provider BlockDos summarized how it provided protection against multiple SYN and HTTP and later UDP floods targeting Solid Trust Pay that provide support in monitoring online performance of businesses. Solid Trust Pay provides EWallet services and direct merchant credit card processing. The case study outlines the growing aggression of the attackers who set up the DDoS attacks that provoked website performance issues on Solid Trust Pay’s Internet infrastructure.

Background:

2012 was a year of alarming statistics regarding malicious DDoS attacks on vulnerable online businesses, making DDoS protection a major issue.  From October through December, there was an exponentially large increase in occurrence and potency. Nonetheless, the more dangerous and disturbing factor is that organizations were and are not ready to ward off these attacks, and as a result, they suffer and will suffer from infrastructure failures, loss of revenue, and loss of customers to more prepared competitors.

Challenge:

Solid Trust Pay- a privately held company develops in-house reporting methods that simplify the benchmarking process used to monitor online positioning performance of businesses facing DDoS attacks. In the beginning, small DDoS attacks occurred on a regular basis, but the disruption felt minimal. The IT team of Solid Trust Pay attempted to determine the problem, but they were not able pinpoint the core of the situation. With the passage of time, the attacks became far more complicated in nature such as SYN and HTTP types and later UDP flood type. Soon, Solid Trust Pay received an anonymous note, asking for an extensive amount of money in order to end the malicious attacks.

Solid Trust Pay made a prompt decision to get rid of the more than annoying situation and engaged BlockDoS to nip the attack. There were two main challenges: 1) To stop the DDoS attack 2) To resume and bring back the ability of Solid Trust Pay to conduct business again as normal.

Solution:

BlockDoS immediately applied its DDoS protection solutions and global scrubbing centers via multiple filters in place and different layers in different places in response. The company used a mitigation plan based upon the network to scrutinize the traffic before it reached Solid Trust Pay’s location. When the system found legitimate traffic, it was routed to Solid Trust Pay website; if not, then BlockDoS technology executed a technology that blocked the relevant origination points forever.

To meet the second challenge and resume business immediately, BlockDoS elected to use its own protection tunnel and routed all traffic through BlockDoS’ secured firewalls. All traffic was filtered through BlockDoS’ defense and protection system. It enabled BlockDoS to stop the DDoS attacks and resume the ability of Solid Trust Pay to recommence their business, retain customers, and generate revenues.

Result and Goal:

By engaging BlockDoS to protect from DDoS attacks, Solid Trust Pay was able to eliminate the attack and disperse the ransom threat. E-commerce (all that conduct business over the Internet) and in particular, finance and SaaS companies, are often targeted with highly organized and therefore, massive bandwidth DDoS attacks in excess of 50 Gbps in late 2012. From October through December 2012 and continuing through early 2013, BlockDoS has protected against an increasing number of DDoS attacks for its global customer base. Although BlockDoS does realistically note the increase in the scale and diversity of DDoS attacks, its goal is to see the day when they are permanently blocked and eliminated.

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